Support
Questions, bugs or ideas? Email us and a real person will reply, usually within two business days.
You can also tap Send feedback on the app's Family tab. It fills in your app version and device, which helps us fix things faster.
Common questions
Will I lose my data if I reinstall?
Your baby's profile and history are stored on your phone. Deleting the app deletes them, so update the app instead of reinstalling.
Can my partner or caregiver see the plan?
Not yet. Inviting a partner, nanny or grandparent is coming soon, so everyone sees the same day.
The plan doesn't match my baby's day.
Log naps as they happen and the plan will adjust. If it still feels off, email us with your baby's age and a typical day. It helps us improve the planner.
A note on advice
Wakes & Windows offers general guidance, not medical advice. Talk to your pediatrician about your baby's sleep, health or development.